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Allen is an outstanding salesman truly no bs. And very knowledgeable. My wife had To total out her car from an accident. We went to Key West Ford just to get an idea of things that were around, the first day we went we really didn’t see anything we liked, we test drove one just to get a feel of something new. (My wife wanted a hatchback) and most were above Our price range. We came in the next day to have another look at things, boom my wife found the perfect car for her and thanks to Allen he was able to find what she wanted and her favorite color. He was excellent with the paperwork it was a used car and he had the Carfax right there and ready for us to look at. It was a wonderful experience and he’s even keeping an eye out for a car for me, if it comes in, I will only deal with Allen. Natalie in finance was super helpful And helped us get the paperwork done with ease. If you wanna buy a Ford or used car you should start here. There Icbc agent was pretty good too, he tried to save us some extra money and he did.
in the last week
Lino is not only a Five Star sales person, he is a Five Star human being. I was involved in an extremely unusual situation, which could have escalated into a place of anger or extreme displeasure but Lino smoothed matters out with a tremendous effort. Even though it was not the fault of the dealership I was very upset that my car was not being delivered on time. Lino went out of his way and bent over backwards several times to calm me down and put a positive twist to the scenario. Adam the owner and Lino worked together to resolve the problem as fast as possible and even brought the car to my door step and set me up with my first servicing. I have bought many cars in my 45 years of driving and not many dealerships would have extended me this type of courtesy. If you love Mustangs do not hesitate to call him.
a week ago
I had a great experience on purchasing my first car from Key West Ford. I know Summit for two years and he is a great person not only helping you to get the best deal possible but making sure you’ve been taken care of in any aspects! We used to work together and when it came to get a new car I couldn’t think of anyone better than him to help me out! He was supporting me the whole process and he has a great relationship with the manager and staff which made me feel so valued as a buyer. I purchased my first Mercedes and I’m quite happy about it! My experience with Ket West Ford was very satisfying and I highly recommend him for anyone who is looking for buying their ideal car. Thank you so much Summit for all your care and support! Wish you the best of luck!
2 months ago
I wanted to share the excellent experience I had with Summit. He was by far the most knowledgeable and down to earth sales person I've ever met with the highest attention to even the smallest details. I am not the easiest customer to deal with but he was extremely patient and caring about my needs and concerns. Needless to say I'll 110% be coming back here for any future needs! I seriously can't recommend him enough! Top notch!!! I've even sent my mother him for her next vehicle! Guarantee you'll leave happy and extremely satisfied
2 months ago
Brian was the most amazing salesperson I've ever encountered. There was no pressure and I felt extremely supported. He was kind, personable, and really explained things clearly to me. Key West Ford Sales and Service always offer the best experience. Hands down the best dealership in the mainland. I am so excited to drive my Ford Fusion. Thank you so much Brian, and thank you to the rest of the staff at Key West Ford!
3 months ago
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