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Jag and the team at Key West Ford made my experience easy and enjoyable! I am located on Vancouver island so initially, I was worried about how I was going to purchase a vehicle on the mainland. Jag was great at communicating over text and was kind enough to pick me up at the ferry. Everything from the test drive, finalizing the purchase, and getting warranty was amazing. I love my car and I was even happier that I went home with it that same day! They offered an amazing price on the vehicle and the whole experience was wonderful! I highly recommend Jag and the Key West Ford team!
a week ago
Friendly staff, good price. We saw a car we liked on their website and requested an at-home test drive for a 2013 Ford Fiesta Titanium hatchback. The car was as advertised on their website. The sales rep (Jag) answered all of our many questions and showed us a 2-page inspection report for all of the major systems. Having already compared prices online, we knew the price was fair. When we decided to purchase the car, we asked them to fix a few minor cosmetic issues (buffing out some small scratches, tightening the driver side mirror, etc.) They agreed to fix them free of charge, which they did by appointment the following week. They even drove us home when we dropped the car off and picked us back up when it was ready. All of the staff was friendly and professional. When we finished the paperwork to buy the car, they even filled the gas tank so we could just go and enjoy our car. We would definitely recommend them.
2 weeks ago
I bought a Semi New car, and I verified what the support of a leading company in the field really is, they fulfilled the guarantee! Always collaborating in they even offered me the best possible deal! Thank you very much Ian ! All the team greatly exceeded my expectations! 100% Recommended
a month ago
First time Ford customer here! Recently worked with Allen to purchase my dream car. Worked with him over a couple weeks and he was able to get the exact spec Mach-E that I wanted. Allen was great to work with and super patient and not pushy which made the experience far more enjoyable. Throughout the entire process he was super responsive over phone and email to any questions I had regarding the car pre and post-purchase. The entire experience was one of the best that I had purchasing a car from any dealership. For anyone looking to buy a Ford, I recommend you go speak with Allen.
2 months ago
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